Common questions
I found water damage. What should I do first?
Stop the water at the source if you safely can — shut off the supply line or the main — then call us. The sooner extraction and drying start, the less of the structure has to come out later.
Do you handle the rebuild too, or just the dry-out?
Both. Build-back is the point of R3 Pros: because the work is performed by FMCS LLC under its general contractor license, the same company that mitigates the damage can rebuild the rooms afterward.
What if mold is found?
Florida law requires a licensed mold remediator for remediation over 10 square feet, and the assessor and remediator must be separate companies. If mold turns up, we coordinate with licensed assessors and remediators and handle the build-back once clearance is given.
How do estimates work?
We assess the property in person and give you a written plan and price before any work begins. No work starts until you have approved the plan.
Should I call my insurance company first?
Stop the damage first — an undried home keeps getting worse and costs more to fix. We document everything from the first visit (photos, moisture readings, a written scope), which is exactly the record your carrier will ask for when you file.
How long does drying usually take?
Every loss is different: a contained leak caught early can dry in a few days, while saturated walls, flooring or a whole flooded level takes longer. We monitor moisture throughout and do not sign off — or close anything back up — until readings show the structure is actually dry.
Who actually performs the work?
R3 Pros is a DBA of FMCS LLC. All work is performed by FMCS LLC under its Florida general contractor license.
